Please read and understand the following terms and conditions as they are binding for all purchases.
By purchasing our services, you agree to be bound by the Terms and Conditions of sale specified herein and any other provision as may be specified from time to time by Horrorville Escape Rooms (“Escape Room Owner”). The Escape Room Owner, their agents or employees shall not be liable for any death, personal injury, loss or damage, however caused while in the venue, location or place related to Escape Room Game (“Site”) nor are they liable for any complaints, claims, refunds, or exchange for any reason, including without limitation, cancellation or postponement of the Escape Room Game. Booking fees and handling fees shall not be refundable. Any refunds shall be made only at Escape Room management’s discretion. Our services are sold subject to the following conditions:
1. You have voluntarily and expressly agreed to participate and/or play Escape Room Games at your sole risk. To the fullest extent permissible by applicable law; Escape Room Owner disclaims all warranties, express or implied, including but not limited to, implied warranties, merchantability or fitness for the operation of the Escape Room Games. Escape Room Owner does not warrant the reliability, accuracy, completeness, current or error-free of the product, content and materials included, used or deployed at the Site. If a product, content or material is not as described, you have expressly waived the right to claim any damages and/or losses including but not limited to direct, indirect, incidental, punitive, and consequential damages derived from such use or reliance of the description of the product, content or material.
2. All personal items/belongings shall be kept by you at your sole risk. In any event, Escape Room Owner including the employees or agents shall not be held liable or responsible for any loss of your personal items/belongings, either within the Site or outside of Site. The risk of loss for your personal items/belongings shall be borne by you upon entrance on the Site or engagement with Unlock Escape Rooms.
3. To the fullest extent permissible by applicable law; Escape Room Owner including all employees or agents shall not be responsible for any risk, hazard, danger, security, safety and/or protection for Escape Room Game. You shall be solely responsible, answerable and accountable for your personal safety, security, body condition, disease transmission, pregnancy and/or health condition while you participate and/or play Escape Room Games. Escape Room Owner hereby expressly warns that the Escape Room Game may be hazardous, risky, and unsafe. You and your party shall be duly informed and understand the underlying danger, risk, hazard of the Escape Room Game and shall further confirm, ensure and guard against your body condition and personal safety while participating in the Escape Room Game.
4. You undertake to complete the Escape Room Game in accordance to the instruction and rules specified by Escape Room Owner, employees or agents. Failing which, Escape Room Owner including the employees or agents shall have the right and power to decline or refuse your entry to the Site.
5. You shall not be allowed to record or capture any photograph, video or audio recording whatsoever before, during or after the Escape Room Games save with the explicit permission of
Escape Room Owner. If such recording activity is suspected or found within the Site, Escape Room Owner including the employees or agents shall reserve the power, authority and consent expressly granted by you to delete, remove or transfer such recording to any device, media or hardware owned by Escape Room Owner. The copyright of such recordings will deemed automatically granted by you to Escape Room Owner.
6. You undertake not to carry or bring any dangerous, harmful or hazardous object into the Site including but not limited to explosive items, weapons or item deemed to be dangerous or harmful to other visitors on the Site. In the event that such item or object is found, Escape Room Owner including the employees or agents shall have the power, authority and consent expressly granted by you to remove and confiscate such item or object and further decline or refuse your entry to the Site.
7. You shall not enter the Site under the influence of drugs or intoxicated, failing which Escape Room Owner including the employees or agents shall reserve all rights and power to decline or refuse your entry to the Site. If you are found to be under such influence, Escape Room Owner including the employees or agents shall have the power, authority and consent expressly granted by you to remove and confiscate such alcohol, drug or liquor without any compensation, remedy or damages and shall reserve all rights and authority to take the necessary legal action to ensure reputation of Unlock Escape Rooms remains intact and guard against any risk or harm towards said business. All losses, damages or legal costs derived from such incident shall be solely borne by you.
8. The website https://horrorville.gr/ is owned and operated by Horrorville Escape Rooms. The company holds the right to amend or vary these Terms and conditions including any of the contents of the website from time to time at its sole discretion without prior notice. The hereinafter terms apply to the use by any visitor or patron of the Escape Room Website and should be read carefully before any use:a. Horrorville Escape Rooms does its best to supply you with the most current and accurate information on its website.b. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information obtained from this website. c. You are not permitted to link to or use all or any part of the Horrorville Escape Rooms’ website for any purpose which is fraudulent, unlawful, defamatory, harmful, obscene or objectionable.d. You accept that the Internet is not fully secure. Horrorville Escape Rooms will take all appropriate steps to protect the security of any payment card information though Horrorville Escape Rooms shall not be liable for any damage that you may suffer as a result of the loss of confidentiality of any such information.e. Horrorville Escape Rooms shall not be liable to any person for any direct or indirect, consequential or incidental damages, including (without limitation) lost profits or revenues, loss of opportunity, costs of replacement goods or services, loss or damage to data or business interruption, arising out of any use of the website.
9. Nothing in these terms and conditions are intended to affect your statutory rights.
10. The trademarks and logos displayed on the website are the property of HorrorvilleEscape Rooms. You are not permitted to use these without the prior written permission of Horrorville Escape Rooms and you accept that any such use may constitute an infringement of the relevant proprietor’s rights.
11. Horrorville Escape Rooms collects and stores your personal details without disclosing it to any 3rd party and is dedicated to ensure that the privacy of your personal information is protected.
12. Only person(s) who are at least 18 years of age are permitted to book a Game, although younger people may play, subject to approval by the Escape Room Owner.
13. It is your responsibility to confirm the accuracy of your booking appointments. Refunds or cancelations due to incorrect booking schedules will be at the sole discretion of the Escape Room Owner.
14. You are entirely responsible for entering your details correctly on the Online Booking Form. By submitting the Online Booking Form you warrant to Unlock Escape Rooms that all details supplied by you are true and accurate.